Lab Result Procedures

In instances where lab test results necessitate further action or a review consultation with a GP, the patient will be contacted directly by Abbey Medical Centre. All other lab test results can be acquired by contacting Abbey House directly. In most cases lab results will be given out by a GP or Nurse and as a result the best time to contact the surgery for a lab result is between 12:30 and 13:00 or 17:00 and 17:30.

Once you contact the surgery an admin team member will first ask you for your name and address in order to check your file and make sure we have received your test results before putting you through to a nurse. This is done to save the nurse’s time as sometimes results do not come back within the estimated time frame.

*N. B. Please bear in mind that due to the great number of test results received in Abbey House daily, it is sometimes difficult for the nurse team to take all the results calls. If this is the case when you phone in, a member of the admin team will take your name and number and pass a message onto a nurse. The nurse will then call you back with your results at a later stage.

In most cases lab results will be received back to the surgery 10 days after the tests have been taken.