Welcome to Abbey House Medical Centre

Abbey Medical operates a strict ‘no interruption’ policy during standard surgery hours. This policy means that, with the exception of a medical emergency, GP’s and Nurses do not take routine phone calls whilst they are in consultation with patients. This policy is in place to ensure that the patient receives a focused and uninterrupted consultation when they visit their GP/Nurse.

In the case of an emergency a patient call will be placed through to a doctor. If you feel that you urgently need to speak to a doctor please inform the receptionist as soon as you make contact.

For routine queries please contact your GP or nurse after their surgery sessions. For most GP’s/Nurses surgery sessions are finished at approximately 12.15pm and 5.15pm Monday to Friday and GP’s/Nurses are available at this time to take phone calls, if they are not available our admin team will forward your details onto the GP/Nurse & they will return your call as soon as they are available.

Sick Certs

Patients requiring a sick cert for work, should call Abbey House Medical Centre on 046 905 1500, or call in to the medical centre in person. Details of the request will be forwarded to your GP and certs are usually available for collection the 24 hours later. You may be required to see your GP prior to receiving a sick cert.

Social Welfare Certs

Patients requiring a Social Welfare certificate must see a GP and/or provide correspondence from another doctor to qualify for the first Social Welfare certificate. You will be requested to provide your PPS number and exact dates from which the Social Welfare certificate is due. Patients will be reviewed at the request of the GP and you must present when requested for cert review.

Calpol 2.5mls can be given to babies following their two month vaccination but only to treat a temperature which develops following the vaccination. If your baby is unwell and you are concerned please seek medical advice.

If your child experiences post vaccination fever give him/her:

• Calpol (paracetamol) as recommended on bottle or sachet
• Make sure you encourage plenty of fluids
• Keep them cool
• Gently sponge your child’s body, arms and legs with tepid water for no more than five minutes
• Let them rest

Paracetamol suspension (Calpol) is the usual choice and Nurofen is an alternative antipyretic.

Your child will receive scheduled vaccination injections. The vaccine helps your child fight off or prevent certain diseases and is given as an injection. The vaccination stimulates your child’s immune system to make antibodies to fight the disease. Serious major reactions are extremely rare however minor reactions are common following childhood vaccinations, these include:

• Tenderness, slight redness, small lump at injection site
• Slight temperature
• Decrease in appetite
• Off form/irritable
• Lack of energy

North East Doctor on Call is urgent out of hours GP Service
CALL 1800 777 911
MONDAY TO FRIDAY 6 PM – 8 AM
WEEKENDS AND BANK HOLIDAYS – 24 HOURS

NEDOC is a partnership between the General Practitioners in the North East region and the Health Service Executive.

When you ring 1800 777 911 your call will be answered by specially trained personnel who will ask for your details including, name, address, date of birth, telephone number, symptoms of illness/complaint, own GP’s name and medical card details (where applicable).

This information will be given to the doctor who will return your call and advise on the most appropriate course of action. In most cases one of the following courses of action will be followed:

immediate medical advice over the telephone
a visit to a treatment centre for further examination by a doctor
where the doctor determines the need, a patient may be visited in their own home.
There are 4 GP treatment centres – Cavan, Navan, Castleblaney and Drogheda. Each centre is fully equipped to meet the needs of the patients and is staffed with Doctors, Nurses and Receptionists.

Details of your consultation will be automatically forwarded to your own GP the following working day.

NEDOC is not a walk in service and all patients must phone NEDOC to see if an appointment is necessary. Patients with appointments are given full priority, those attending without first contacting the centre by phone can expect an increased waiting time.